1stTechGuide

Category - Infrastructure

Infrastructure

Cloud-Based IT Asset Inventory_thumb

Cloud-Based IT Asset Inventory: A Solid...

You can’t protect what you can’t see. Learn how to get complete, automated, and continuous visibility across your global IT assets — on-premises, on endpoints, or in elastic clouds. IT assets that pose the greatest risk are the...

Top 6 Security Use Cases for Automated Asset Inventory_thumb

Top 6 Security Use Cases for Automated Asset...

Discover why today’s distributed IT environment requires cutting-edge technology to keep track of apps, systems and services your users access. Investigating security incidents or verifying and demonstrating compliance can be a major...

Servicenow-502776_Consolidate - Get Control of Your Service Desk

IT Service Management Blueprint Consolidate:...

Do you ever find yourself managing your help desk through emails and phone calls? Or a growing list of overdue incidents? Not only does a legacy service desk make your job more difficult, it causes your customers to lose patience. It’s time...

gartner-reprint-critical-capabilities

Critical Capabilities for Contact Center...

IT and business leaders in customer service should consider contact center infrastructure as a legitimate option for holistically managing both employees and the increasing number of communications channels with customers. We present three use...

ubm-information-week-whitepaper-1

Improve Software Delivery and BUSINESS...

One of the biggest technology — and business — priorities today is scaling the IT network and increasing the flexibility of the platform to meet evolving business demands. The IT infrastructures for data centers have typically consisted of...

global-it-services

Global IT Services Company to Achieve 368%...

IT teams at organizations with distributed and often global operations must support their businesses with scalable and agile IT services. As these organizations move into new markets and address business demand, they need to set up IT and...