If your business is like most businesses, some of your communications have changed dramatically, while others have largely stayed the same. For example, 5 years ago your business wasn’t sending text reminders to customers about their upcoming appointments. Ten years ago, you likely didn’t have a company Facebook page. And 15 years ago, you weren’t even thinking about online customer review sites – and the truth is, neither were most of your customers. But your office phones have been happily sitting on your desks the whole time

If your current sales and marketing campaigns are not generating the kind of growth you want, then the culprit may be an outdated phone system that is stunting your business growth.

Whether you realize it or not, however, business phone systems in 2019 have evolved just as much as any other form of business communications. And they are definitely more than just the dial tone connection of 2004, 2009, or even 2014. Today, business phone systems serve as the foundation for your company’s customer communications and engagement strategies. Whether your customers prefer to call (or be called), text (or be texted), video-conference, or log in to a mobile app on the go, your phone system can be the platform for engaging with customers on their terms, setting you apart from your competition, and helping you accelerate the growth of your business.